Exhibitor FAQs

DRAYAGE

I need to send materials to your warehouse before the show. Where do I send it to?

Our address is 4021 State Street, Schenectady, NY 13204.

What is the earliest/latest that we can send materials to your warehouse?

The earliest we would be able to accept materials would be 3 weeks before the setup date and the latest we would be able to accept materials is one week before the setup date. If there are any issues with the time frame, please notify the Total Events Event Specialist.

I see that the minimum charge for drayage is 300 pounds. What does this mean?

This means that any materials up to 300 pounds (no matter how many boxes the shipment is) is subject to the minimum charge ($135 for inbound only and $225 for inbound & outbound). Anything over the 300 pound minimum will be charged accordingly.

How will I know my materials got to your warehouse?

In addition to checking tracking information, Total Events recommends calling 48 hours prior to booth setup to confirm that your materials have arrived.

The show is over and Total Events is taking my material back to their warehouse. How will I get it back to me?

Please ensure that any materials returned to Total Events after the show are accompanied by a return label (or Bill of Lading if a freight company is handling the pickup). We recommend calling whatever carrier you use and set-up a pickup from our warehouse for the next business day after the show concludes.